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create + develop + manage + communicate

Sharing a common operating picture is essential to effective management.

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“There’s a visual revolution that’s taking place as more organizations are addressing their wicked problems by collaboratively drawing them out.”

tom wujecTom Wujec stumbled across a simple design exercise that helps people understand and solve complex problems, and like many of these design exercises, it kind of seems trivial at first, but under deep inspection, it turns out that it reveals unexpected truths about the way that we collaborate and make sense of things.

Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec, the speaker of the TED talk: Got a wicked problem? First, tell me how you make toast, loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work.

We all are seeking to be more collaborative and innovative. Collaborative visualisation of data by your team provides a 360-degree view of operations lets you make informed, accurate decisions, fast. Will you run this exercise yourself?

So next time you’re challenged with an interesting challenge, think of this TED talk and remember what design has to teach us. Make your ideas visible, tangible, and consequential.


Author: smartsoftware

Smartsoftware is an international provider of software solutions for the architectural, engineering, construction and professional services industries. Providing everything from project management, financial management, document control and resource planning to time collection and business development, our integrative products offer a total business solution – designed to streamline workforce processes, improve business performance, and maximise resource potential and increase productivity. Follow us on Twitter @smartsoftware_1

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